Bold.io — The Rack Management System Built for Scale
We helped to transform our client's inspection process from clipboard chaos into a scalable rack management system — built for speed, trust, and enterprise-grade control.
Serving Multiple Fortune 100 ClientsRobust Business EnablementIndustry Transforming Tech
The Client: Bold
Bold provides rack inspection services for some of the largest warehouses in the world — helping prevent rack failures that could cause millions (or even tens of millions) of dollars in damages to inventory and infrastructure.
Where most inspection companies stop at a static report, Bold built their reputation on something rare in this space: clarity and actionability. Their reports didn’t just highlight problems — they told warehouse operators exactly what to fix, where to find it, and what materials would be needed.
Today, powered by Bold.io — their custom-built inspection and reporting platform — they’ve taken that reputation to a new level. They’ve built a system that works for them, gives control to their clients, and just works end-to-end.
And in essence — as put by Bold founder and CEO, Ryan Peck, what Bold.io became was something groundebreaking:The world's first rack management system.
Ryan PeckFounder and CEO, BOLD
“Other than accounting and some HR, I'm pretty much running my entire business on Bold.io.”
The Challenge: Before Bold.io, It Felt Like 2005
The Old Way: Clipboards, Chaos, and Weeks of Work
“Inspectors go out on site and they’ve basically got a clipboard, piece of paper, and they’re noting the location of the damage, what the damage is. That's a finding. And then they’re taking a picture and coming to the next one and they're doing the same thing — hundreds of times per warehouse. Sometimes up to over 800 times.” — Ryan Peck
Reports often stretched to 60-90 pages. Compiling them took days. Clients were overwhelmed. Scaling was impossible without simply hiring more people.
More than anything, Bold needed a system their team and their clients could trust — one that was as thorough, adaptable, and operationally sharp as they were.The Solution: A Category-Defining Rack Management Platform
We didn’t just build what was asked. We built what was needed.
Every design choice was guided by a simple question:
“If this was my business, how would I solve this problem?”
What Bold.io Automated, Standardized, and Transformed
Old World
Manual findings on clipboardsNew World
Real-time structured data captureDays of report building
Automated PDF generation in hours
Clients managing findings manually
Clients track & verify fixes directly in the platform
Reports built from scratch
Standardized templates & dashboards
Inconsistent customer experience
Unified, intuitive platform for all users
The Impact: Built to Scale Everything (and Everyone)
“It’s reshaping our ability to scale.” — Ryan Peck
"From Days to Hours."
Old Process
2-3 days per reportNew Process
2-3 hours per reportInspect → Compile Later
Inspect & Report Same Day
Manual spreadsheets & images
Automated, structured reporting
Static PDFs
Live client dashboards
Inspectors now wrap up reporting in a single day — freeing them to handle 2-3x more inspections per week.
Operational Impact
“I can hire less, it allows me to scale. I can do more with less.” — Ryan Peck
Human Impact
“We're giving them the tools they need to be successful.” — Ryan Peck
From Operational Tool to Business Platform
“It changed our whole mindset, our whole framework on what we can accomplish.” — Ryan Peck
Ryan PeckFounder and CEO, BOLD
Now Ryan, and Bold, have a management system that they're proud to put in front of their premier clientele.
Why It Worked: Partnership Over Production
Bold.io worked because we didn’t just build what was asked.
We built what was needed.
Powered by Devize’s rapid development platform, we moved fast without cutting corners — designing every touchpoint for operational clarity, client confidence, and internal scale.
Built for Bold. Ready for What’s Next.
Bold.io didn’t just transform one company.
It created a blueprint for what operational excellence at scale can look like.
This is what happens when sharp operators — like Ryan Peck and the Bold team — meet a product partner willing to think like owners, move like insiders, and build like it matters.
Bold.io proved what’s possible.
We’re ready to do it again.
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